Thanks Brian

Alabama Mike · #1 11-17-2008, 09:57 AM

I wanted to publicly thank Brian over at Total for helping me out last week. I did not get a Manufacturers Statement of Origin when I ordered my Bucket. I sent Brian an e-mail last Wednesday asking about it and it was in my mailbox on Saturday. (If only my progress on my T-Bucket was that fast!)

Anyway, you read a lot about bad customer service, but rarely about good customer service and I wanted to give Brian and Total a shout.

kyle · #2 11-19-2008, 01:20 AM

yeah have to agree totally.everyone is real quick to bag bad service but if more people commented on good,helpful service,more and more people will go to them.Word of mouth is a wonderful thing

LumenAl · #3 11-19-2008, 04:54 AM

Brian from Total Performance has always been top drawer to deal with... ALWAYS!

crossingts · #4 11-19-2008, 03:48 PM

I'll agree Good service will keep a company going strong.Brian has always been helpfull and good to deal with.
I'm sure others places may be also but i have no experience with them.

PeteT · #5 11-19-2008, 04:31 PM

TOTALLY agree

, even though I'm across the pond, Brian was real helpful with technical advice and helped me when I ordered some parts.

tfeverfred · #6 11-19-2008, 07:02 PM

When I started building my T, Brian was more than helpful and I called a LOT. They must not have "caller I.D." because they answered the phone everytime I called.

butch27 · #7 11-19-2008, 11:26 PM

Mickey was the same way.

cworld03 · #8 11-20-2008, 04:37 PM

I agree when i was adding my front brakes i called alot,they walked us thought it.

THANKS